Annoying!

So I'm still trying to figure out the phone system here and it seems to be more complicated than fucking brain surgery...to me. I've been taking messages all day for The Lady (it's already 5 p.m. and she's only had about six all day) but still haven't got the hang of transferring people to her VM yet so i've just been leaving them on sticky "Important Message" notes on her chair for her. She just arrived to find the notes and I walk by to explain them and add that i transferred a few to her voicemail as well (i finally got it!). As i leave the office, she says "That's the way I like it.." WHY DIDN"T YOU JUST SAY SO?! I don't understand how you can have an efficient assistant without giving instruction on specifics of what you want/need done. I've been sitting here on my ass all day long with very little to do and the one thing I am doing, apparently I've been doing it wrong. Whatever. I guess it's my fault for being a dumbass who can't work the phones...